Missed calls shouldn’t cost you the job.
You’re up a ladder, under a sink, or halfway through an estimate when the phone rings. By the time you call back, they’ve already booked someone else. Harborline is built to text those callers back for you, in your own words, so the conversation keeps going while you finish the work in front of you.
- No Harborline setup fee
- $0 to save a card
- Help from a real person
Three things happen. You only have to do the last one.
This is how Harborline runs once texting is switched on for your account.
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A call goes unanswered
You’re on a job, on another line, or it’s after hours. It happens to every busy shop.
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Harborline texts them back
If the caller agrees to get a text, they get a short note you wrote and approved. It waits out quiet hours, and anyone who replies STOP won’t hear from you again.
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You call back knowing the job
Their reply lands in Harborline, so you know it’s a leaking water heater before you ever dial.
Setup takes three steps. We’ll help with any of them.
If you get stuck, email [email protected] and someone on our team will walk you through it. We aim to reply within one business day.
Create your account
Verify your email and accept the Terms and Privacy Policy.
Add your business details
Your business name, hours and contact info. We use these for your workspace and, later, for carrier registration.
Save a card at $0
It isn’t charged. You’ll review and approve any payment yourself before paid service starts.
Here’s where you’ll work.
Real screens from Harborline, filled with sample data. No real customers appear here.
What are your missed calls worth?
Slide these to match your business. It’s plain arithmetic with your own numbers. These are not measured Harborline results or a forecast.
If one missed caller became a $450 job, that single job would equal about 4 months of the planned $110 plan.
How it’s figured: missed calls a week × 52 ÷ 12 × your booking guess × your average job. We can’t promise any of those jobs, and the $110 plan isn’t available to buy yet.
One plan. No Harborline setup fee.
$110/month
$80 Harborline software + $30 texting budget. This planned service is not available to purchase or activate in this release. It opens in California first.
- Follow-up texts to missed callers, in your own words
- Quiet hours, consent checks and STOP handling built in
- Every reply and lead in one place
- A real person to help you get set up
California first. More states soon.
Paid service opens in California first. Businesses anywhere in the U.S. can set up a free account today, and each state turns dark green on the map when it opens.
Things owners ask us.
Does it cost anything to sign up?
No. Creating an account, adding your business details and saving a card are all free. Nothing is charged until you review and approve a specific charge yourself.
Will Harborline text my customers right now?
Not yet. Texting can switch on only after carrier registration is approved for your business and you approve paid activation. We’re starting in California. Until then, nothing is sent.
What will the text say?
Your own words. It starts with your business name and ends with “Reply STOP to opt out.” Nothing goes out until you approve it.
Can you promise me more jobs?
No, and be wary of anyone who does. Harborline does not guarantee a specific outcome or result. It gives you a better shot at reaching callers before they move on.
How do I reach you?
Email [email protected]. We aim to reply within one business day.
Set up your free account now. Texting starts in California.
It’s free to set up, and we’re here if you need a hand.